AI · 2h ago
AI's ROI Debate Misses the Point: It's Like Email
An MIT report found 95% of enterprise GenAI pilots showed no measurable return, and 56% of CEOs see zero ROI from AI. Yet 90% of employees use personal AI tools for work, outpacing official adoption. The real value lies in unglamorous daily tasks, not headline metrics.
Meridian48 take
The piece rightly argues that AI's ROI is invisible because it's embedded in routine work, but the comparison to email overlooks that email's value was never questioned—AI's cost and hype demand scrutiny.
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