Business · 2h ago
T-Mobile botches plan migration, cancels free lines for some users
T-Mobile's forced plan migration resulted in some customers losing their free lines. The carrier will restore those lines but is keeping the price hikes that came with the new plans. Affected users may still face higher bills despite the fix.
Meridian48 take
The story highlights how carrier billing errors can erode trust, but the real issue is that T-Mobile is using the migration to push through permanent price increases.
Read the full reporting
T-Mobile bungled forced plan migration, canceling some users' free lines →
Ars Technica AI
t-mobileplan-migration