Business · 2h ago
KeyBanc: Salesforce Agentforce adoption lags due to data mess
KeyBanc analysts report that Salesforce's Agentforce AI agent platform is struggling with adoption, citing messy customer data and a product that 'just isn't there.' Salesforce counters that Agentforce is the fastest-growing product in its history. The mixed signals highlight challenges in enterprise AI deployment.
Meridian48 take
Salesforce's growth claim may mask early adopter bias, while KeyBanc's assessment underscores the real-world friction of AI integration with legacy data.
Read the full reporting
Salesforce's Agentforce isn't winning over clients, KeyBanc analysts claim →
The Register
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