AI · 2h ago
Enterprise AI Must Shift from Copilots to Workflow Automation
The article argues that enterprise AI's true value lies in automating entire workflows, not just adding copilots to existing tools. It contrasts copilots, which assist individual tasks, with AI workflow automation that coordinates across teams and systems. The author cites examples like customer onboarding and support tickets to illustrate the transformative potential of agentic workflows.
Meridian48 take
The piece makes a solid case, but the shift from copilots to full workflow automation requires significant integration and change management that many enterprises are not ready for.
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The Workflow is the Product: Why Enterprise AI Must Move Beyond Copilots →
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