Business · 18h ago
Cars24 uses OpenAI voice agents to recover 12% of lost leads
Indian used-car marketplace Cars24 deploys OpenAI-powered voice and chat agents to handle over 1 million conversation minutes monthly. The AI agents recover 12% of previously lost leads, boosting sales efficiency. Cars24 also integrates agentic workflows across teams for faster operations.
Meridian48 take
A solid enterprise AI deployment with measurable ROI, but the real test is whether this scales without degrading customer experience.
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