AI · 1d ago
avatarin's GPT-Realtime agent handles 30K shoppers in 2 weeks
Japanese firm avatarin deployed OpenAI's GPT-Realtime for Yamada Denki, offering 24/7 multilingual retail support. Within two weeks, 30,000 shoppers used the agent, and 92% of survey responses were positive. The deployment highlights rapid adoption of real-time AI in customer service.
Meridian48 take
The quick rollout and high satisfaction suggest real-time voice AI is maturing, but long-term reliability and cost remain unproven.
retail-aicustomer-support