Business · 1h ago
AI Vendor Demos vs. Reality: Why Enterprise Buyers Get Less Than Promised
Enterprise AI procurement often fails because demo environments are curated and production data is messy. Reference customers are handpicked, hiding mediocre experiences. Buyers must seek non-reference users and test with their own data to bridge the gap.
Meridian48 take
The article rightly highlights a systemic issue, but it understates how vendors actively design demos to mislead—it's not just structural, it's strategic.
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The Gap Between What AI Vendors Promise and What Enterprise Buyers Actually Get →
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