Policy · 2h ago
SAP drops reinstatement fees to ease customer switching, avoid EU fine
SAP will remove reinstatement fees and simplify contract termination to make it easier for customers to switch to rival providers. The changes aim to preempt a potential European Commission antitrust fine. The German software giant's move follows EU scrutiny of its licensing practices.
Meridian48 take
SAP's voluntary concessions may be too little, too late if EU regulators see them as an admission of past anti-competitive behavior.
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SAP sides with customers by making it easier to switch to rival service providers and end contracts — changes may help dodge possible EU antitrust fine →
TechRadar
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