Policy · 1h ago
Italy Probes Microsoft 365 Price Hikes Tied to AI Features
Italy's competition regulator is investigating whether Microsoft unfairly raised prices for Microsoft 365 subscribers by automatically enrolling them in more expensive plans with Copilot AI features. The probe focuses on potential abuse of market dominance and lack of clear opt-out options. Microsoft could face fines if found in violation of EU consumer protection laws.
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The investigation highlights growing regulatory scrutiny over how tech giants bundle AI tools into existing products, potentially forcing users to pay for features they didn't request.
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