Dev Tools · 1h ago
How to Run Blameless Incident Post-Mortems
A guide on conducting incident retrospectives without blame, focusing on system fixes over human error. It advises banning phrases like 'should have' and using 'the system let this happen' instead. The 5 Whys technique is adapted to push past human error to root causes like missing tests or ownership gaps.
Meridian48 take
Practical advice, but the real challenge is cultural: getting teams to actually adopt blameless practices requires leadership buy-in, not just a checklist.
incident-responseblameless-culture