Policy · 2h ago
Amazon fined $2.25M for failing to aid identity theft victims
The FTC fined Amazon $2.25 million for violating the Fair Credit Reporting Act by refusing to provide identity theft victims with purchase records from fraudulent accounts. The agency's complaint says Amazon failed to cooperate with victims trying to prove fraud. The settlement requires Amazon to improve its response process.
Meridian48 take
The fine is a slap on the wrist for Amazon, but the real impact may be forcing the company to fix a broken customer service process that left victims vulnerable.
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Amazon fined $2.25 million for failing to help identity theft victims →
The Verge
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